camp policies

  • For day camp registrations, our refund policy is as follows:

    • If a cancellation is made more than 30-days from the start of the program, a full refund less the $25.00 admin fee will be processed.

    • If a cancellation is made between 14 and 30 days from the start of the program, a full program credit less a $25.00 admin fee will be processed and can be redeemed towards any TOP Sports program with no expiration.

    • If a cancellation is made between 7 and 14 days from the start of a program, a 50% program credit less a $25.00 admin fee will be processed and can be redeemed towards any TOP Sports program with no expiration.

    • If a cancellation is made less than 7-days from the start of a program, no refund or credit will be applied.

    No refunds will be offered once the program has begun, or offered for missed classes or sessions regardless of when the cancellation was made. Program credits are non-transferable, non-refundable, and do not expire. Program credits cannot be used towards TOP Sports Academy team registration fees.

    In the event of a medical issue or injury preventing participation, a Doctor's note must provided confirming that the child is unable to participate in sports for at least 50% of the session, and a pro-rated credit will be provided.

    All refunds & cancellations are subject to a $25.00 administrative fee per registration, regardless of when the cancellation is made. Credit card processing fees are non-refundable.

CANCELLATIONS & REFUNDS

code of conduct

  • TOP Sports Camps is committed to providing a safe, positive, and respectful camp environment for all campers, staff, volunteers, parents, and community members. Any camper or parent that violates the terms of the Code of Conduct will be subject to immediate dismissal from TOP Sports programs without warning, and will not receive a refund on registration fees.

    • We have zero-tolerance for any form of bullying, harassment of discrimination including verbal, physical or emotional.

    • Camp property and resources are to be used responsibly and respectfully. Any intentional damage to camp facilities, equipment or natural surroundings will not be tolerated.

    • It’s essential for campers to listen to and follow instructions given by camp staff members. Disruptive behaviour, defiance, or refusal to comply with rules and guidelines may result in disciplinary action.

    Three-Strike Policy

    In the event of misbehavior by a camper, the following 3-strike policy will come into effect:

    Strike 1: Verbal Warning

    • During a first incident, staff will give a verbal warning to the camper and ensure that they understand why the were given a verbal warning, and what behaviour will result in a second strike.

    Strike 2: Temporary Removal from Camp

    • After a second incident, the camper will be temporarily removed from the camp and will sit out for a discretionary period of time. The Camp Manager will discuss the incident with the camper and their parent(s)/guardian at the end of the day.

    Strike 3: Permanent Removal from Camp

    • After a third incident, the camper will be permanently removed from the camp for the remainder of the day and the parent(s)/guardian will be required to pick up the camper early. Depending on the severity of the incident, a third strike may result in a camper being removed from camp for the remainder of the week.

    In the event that a camper is removed from camp no refund will be offered for missed days.

    Bullying Policy

    We have a ZERO TOLERANCE policy for bullying of any kind, including physical harassment, verbal harassment, or aggressive behaviour.

    Physical Play Policy

    Any camper who is being overly physical with other campers and/or staff, outside the normal rules of the game, will be subject to the three-strike policy and the Section Lead will discuss the incident with the camper and their parent(s) at the end of the day.

health & safety

  • All Camp Managers and Section Leads are certified with First-Aid and CPR. First-aid kits and materials are readily available at all camp sites and maintained weekly.Item description

  • We take injuries very seriously and make a proactive effort to limit the risk of injury as much as possible. However, participating in sports carry an inherent risk of injury and we do our best to educate campers on the best ways to participate safely. If a camper is seriously injured at camp we will notify the camper’s parents/guardians as quickly as possible and let them know the steps taken to treat the injury. If a camper sustains a head injury they will be removed from play immediately and parents/guardians will be contacted immediately.

  • If your child requires an EpiPen please ensure that two are sent to camp. One will be kept

    on the camper at all times and one will be kept in the camp office.

    Please note all of our camps are NUT-FREE.

  • If your child requires medication to be taken during the day, please notify our Head Office prior to the camp starting with specific instructions and hand-delivered to the Camp Manager on the first day of camp. Medication should not be sent to camp in your child’s lunchbox or backpack, including over-the-counter medication like Advil or Tylenol.

  • Please apply a sufficient amount of sunscreen on your child prior to arriving at camp each day. If you would like your child to re-apply sunscreen during the day please send them with a personal bottle of sunscreen and our staff will help them re-apply.

  • If a child is found with nit eggs or lice, parents will be called and asked to remove their

    child from camp immediately and will be stay at home home until professionally treated. No refunds or credits will be provided for missed time at camp due to lice.

  • We are committed to maintaining the health, well-being, and safety of all our participants. Safety is a top priority for those participating in any sport, and TOP Sports Camps recognizes the increased awareness of concussions and their potential long‐term effects.

    This policy is intended to be a tool to assist in proper management of those who have a concussion or are suspected of having a concussion.

    TOP Sports Camps encourages the prevention of concussions using valuable education programs and enforcement of the rules of the game.

    This includes, but is not limited to:

    • The reduction of violence in the game.

    • The reduction of head contact.

    • The reduction of hitting from behind. Education of all participants on prevention and recognition of head injuries and responsible return to play.

    • Encouraging respect and fair play.

    If a camper is suspected of having a concussion;

    • They will be removed from play immediately, regardless if the concussion occurred during play or not. The camper will not be permitted to return to play that day.

    • If there are doubts, TOP Sports Camp staff will err on the side of caution and assume that a concussion has occurred.

    • The camper will be referred to a physician for diagnosis as soon as possible.

    • Once a camper is diagnosed with a concussion or is experiencing "concussion-like symptoms", they will not be permitted to return to camp until all of the provincially regulated return-to-play requirements are met.

    For an overview of the proper steps to take after suffering a concussion, please refer to Parachute Canada's Concussion Guidelines here.

    Following a diagnosed concussion, all TOP Sports Camps participants will be forbidden to participate in ANY sporting activities unless a Return-to-Play form has been signed by a medical doctor and submitted to the Camp Director for review.

    For further information about the proper steps to return-to-play after a diagnosed concussion, please access the resources at Smart Teams, available here.

  • The goal of Rowan’s Law (Concussion Safety), 2018, is to protect amateur competitive athletes by reducing their risk of getting a concussion. It focuses on improving concussion safety and awareness, both on the field, ice, and at school.

    The health of our athletes depends on your support. Learn to recognize the signs and symptoms of a concussion and know what to do when a concussion happens. It could save a life.

    Rowan’s Law requires that all coaches and team trainers review the government-approved Concussion Awareness Resources every year before serving in a sport organization or at a school. These resources include important information about:

    • The nature of concussions

    • Common signs and symptoms

    • Steps to take if an athlete is suspected of having a concussion

    • Protocols for removing an athlete from sport and helping them return.

    The Coaches Association of Ontario offers a “Coach’s Concussion Toolkit”, and the Coaching Association of Canada provides the “Making Head Way” training module. We encourage you to take advantage of these valuable resources.

    Rowan’s Law requires all coaches and team trainers to review their sport organization’s Concussion Code of Conduct each year before the start of the season.

    The code sets out expectations and rules of behaviour to minimize concussions while playing sport. This means that as a coach or team trainer, you acknowledge the seriousness of concussions, commit to the health and safety of all athletes, and create an environment where everyone is encouraged to speak up if an athlete experiences any symptoms after an impact.

    Parents also play an important role in following the Removal-from-Sport protocol, when an athlete is suspected of having sustained a concussion, and the Return-to-Sport protocol, to ensure their safe return following a suspected or sustained concussion. Your role includes supporting an athlete as they progress through the steps outlined in the Return-to-Sport protocol found here.

Camp policies

  • During all TOP Sports programs, coaches, staff, and volunteers must abide by the following ‘Rule of Two’, based on guidelines presented by The Coaching Association of Canada and the Canadian Centre for Ethics in Sport as it relates to the Responsible Coaching Movement:

    The Responsible Coaching Movement (RCM) is a call to action for sport organizations, parents/guardians, and coaches to enact responsible coaching across Canada – on and off the playing field, court, and ice. The three pillars of the RCM are: Background Screening, Ethics Training and Rule of Two.

    The Rule of Two helps to ensure participants and coaches benefit fully from sport participation. The goal of the Rule of Two is to ensure all interactions and communications are open, observable, and justifiable. Its purpose is to protect participants (especially minors) and coaches in potentially vulnerable situations by ensuring that a coach is never alone with a child. There may be exceptions for emergency situations.

    The Rule of Two states that there will always be two screened and NCCP-trained or certified coaches with an athlete in situations where the child is potentially vulnerable. One–on–one interactions between a coach and a child, without another individual present, must be avoided in all circumstances except medical emergencies.

  • All individuals over the age of 18 holding a volunteer or paid position with TOP Sports Camps shall be subject to Criminal Record Checks which includes the Enhanced Criminal Background Check and a search of the National Checks provided by CERTN Canada.

    Individuals with previous or outstanding Criminal Code convictions and/or pending charges for certain offences will not be eligible to hold a position with TOP Sports Camps.

  • Personal social media posts by staff members containing any elements of TOP Sports Camps, including participants, staff, facilities, or otherwise, is strictly forbidden. Personal social media includes Snapchat, Instagram, TikTok, Twitter, Facebook, and other public forums.

  • Camper cell-phones or electronic devices are not permitted at camp and should remain in the campers bag at all times.

  • The use of alcohol, tobacco, vapes, or marijuana, including edibles or gummies, are strictly forbidden at any TOP Sports Camps. Any tobacco products, nicotine products, or related products are also forbidden at camp. This is a zero tolerance policy.